What to verify
Issuer first
Use the website or toll-free number printed on the card to identify the issuer and official balance service.
Balance proof
Capture the official balance result with date and last four digits visible, while hiding full number, expiry, and security code.
Activation
Follow the issuer’s activation instructions. Visa does not directly service every cardholder account.
Usage limits
Issuer terms can control online registration, merchant categories, address checks, fees, and transaction approval.
Official and primary sources
Issuer policies can change. Open the source before making a decision that depends on current redemption or support terms.
