This page is a structured draft only. Replace it with a policy reviewed for your company, countries, payment flows and compliance obligations.
1. Overview
CardFlow values transparency. This policy explains the categories of personal information we may collect, why we use it and the choices available to users.
2. Information we collect
Depending on product features and legal requirements, information may include:
- Account details such as name, email address and phone number.
- Identity verification information where required.
- Gift card and transaction details submitted for review.
- Payment account information needed to process withdrawals.
- Device, usage, log and security information.
- Communications with customer support.
3. How we use information
We may use information to provide and improve services, verify transactions, process payouts, prevent fraud, secure accounts, respond to support requests and comply with legal obligations.
5. Security and retention
Appropriate technical and organisational safeguards should be used to protect information. Retention periods should be documented according to business and legal needs.
6. Your choices and rights
Depending on location, users may have rights to access, correct, delete or restrict certain processing of personal information.
7. Contact
Privacy questions can be sent to privacy@cardflow.example.