Stop before sharing a code
Urgency, secrecy, a specific card brand, and a request for the number or PIN are a stable scam pattern. Slow down and verify through a separate channel.
Separate a buyer from an impersonator
A copied logo or familiar name is not identity proof. Open the official website or app yourself and use the support route shown there.
Preserve evidence
Keep the card, receipt, account names, phone numbers, payment references, chat exports, and timestamps.
Official and primary sources
Issuer policies can change. Open the source before making a decision that depends on current redemption or support terms.