Questions, meet answers.
Everything customers usually want to know about CardFlow trades, payouts, verification and account safety.
Using CardFlow
What is CardFlow?
CardFlow is a gift card trading app concept that helps customers review an offer, submit card details, track verification and receive a payout.
Which countries can use CardFlow?
Add your confirmed service regions here before launch. Availability may depend on payout method and compliance requirements.
Do I need to verify my identity?
Identity or transaction verification may be required depending on account activity, trade value and local requirements.
Gift card transactions
Which gift cards are supported?
Sample brands include Apple, Amazon, Steam, Google Play, Visa and Razer Gold. The app should always show the current supported list.
Why was my card rejected?
Common reasons include an invalid code, mismatched region, unclear image, previously redeemed value or missing proof of purchase.
Can I cancel a submitted trade?
Cancellation depends on whether verification has started. Define your final cancellation policy before launch.
Getting paid
How long does payout take?
Timing depends on card verification and banking availability. CardFlow should display status updates throughout the process.
What payout methods are available?
List your supported banks, wallets or local payment methods here.
Protecting your account
How do I keep my account safe?
Use a unique password, never share one-time codes and only communicate through official CardFlow support channels.
What if I notice an unfamiliar login?
Change your password immediately and contact support with the approximate time and device information.
Talk to a real person.
Our support team is ready to help with account and transaction questions.