25helpful
Cards
Is a physical gift card different from an eCode?
Physical cards and eCodes can have different proof and processing rules.
A physical card may need photos of the card and receipt, while an eCode may need digital purchase proof and exact code details. The route shown in the calculator should match the actual format.
- Check the calculator before submitting sensitive code details.
- Select the exact brand, country, currency, and format.
- Keep proof of purchase available when verification requests it.
If you are unsure, compare your card details against the supported route first. Most mistakes come from choosing the wrong country or submitting unclear evidence.