19helpful
Cards
What does unsupported route mean?
A brand can be known but still unavailable for a specific country, value, or format.
Unsupported route means CardFlow does not currently support that exact combination of brand, country, currency, format, value, and processing rules. Users should not force a similar route.
- Check the calculator before submitting sensitive code details.
- Select the exact brand, country, currency, and format.
- Keep proof of purchase available when verification requests it.
If you are unsure, compare your card details against the supported route first. Most mistakes come from choosing the wrong country or submitting unclear evidence.